Directv Cable Box Not Working

Contact directv if you re unable to resolve the issues on your own.

Directv cable box not working.

If you find your directv box not working you can try pressing the reset button or unplugging the box plugging it back in and waiting for it to restart. To reset a genie mini you need to restart the main genie too. Reset your receiver on some directv receivers there is a red reset button located inside the access card door on the front panel. Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.

With others the button is on the side of the receiver. No major subscription cable tv provider ranked higher than directv. If it s yellow the location of the wireless genie mini may be preventing a good signal. There are plenty of other receivers out there and they sometimes have the occasional connection issue.

Directv is also 1 in customer satisfaction over other major cable providers so enjoy the ultimate entertainment experience with confidence. If your receiver doesn t turn on try these tips to get it working again. If you re still having issues check the cable used to connect your receiver to your tv. If you have a whole home system that isn t working take these steps to get things back on track.

Verify the wireless genie mini light is green. Press the red button then wait for your receiver to reboot. If the outlet works but your receiver still won t turn on contact us. Troubleshoot your directv receiver.

Plug your receiver into a working outlet to see if your receiver will turn on. If you cannot locate the red reset button or your receiver does not have. Press the button and wait for your receiver to reboot. To solve the issue with mini genie not connecting unplug power from main box for 30 seconds and then plug the power back in.

Directv receivers are designed to deliver unrivaled tv enjoyment whether you choose the standard model hd 3d dvr or the state of the art directv genie. While directv genie is the most popular residential receiver it s not the only one. When the wireless genie mini moves from its original location be sure to check the following. Press red reset button on mini g.

The wireless video bridge is not behind a tv or other blocking surface.